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User is not assigned to this application

SSO issues

A
Written by Adam Bárta

You may be greeted with the following message "User is not assigned to this application" if you've been set up with a Vertice SSO login, but are yet to be added on your organisation's side.

user-not-assigned.png

In this case you will need to contact your IT department or Vertice Admin, and get them to assign you to the Vertice application. When this has been done, you'll be able to log into Vertice successfully.

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